The “Cash at the checkout” service abroad

Withdraw money from your Mastercard card while making purchases

No more looking for ATMs and standing in queues
No additional service fees
How to get cash?
How to get cash?

How does the “Cash at the checkout” work abroad?

How does the “Cash at the checkout” work abroad?

From now on, the customers who have Mastercard cards from PrivatBank can withdraw cash at a checkout (via terminal) of a sales point while staying abroad but having purchased a product or a service first. There is no need to look for an ATM and wait in a queue.

Please note, not all the stores or their terminals are connected to the service. Before making a purchase, ask a seller whether you can get currency in cash at a checkout and on what terms.

The service is available in the EU countries, Great Britain and Australia.

For example, the points of sales which are available in Germany and Poland:

Germany

  • Netto Marken-Discount
  • Dm-drogerie markt
  • Aldi
  • Norma
  • GLOBUS Markthalle

Poland

  • Delikatesy Centrum
  • Biedronka
  • Orlen
  • Lewiatan
  • Zabka

How to get cash at a checkout abroad?

Pick the products you need in a store.
Tell a cashier that you want to withdraw cash.
Pay with your Mastercard card.
Confirm the transaction by entering the card PIN or via the Face ID.
Get your cash.

Tariffs

No service fee. The fee may be charged according to the card tariffs (as when using an ATM).
Card type Tariff
Card for Payments 2% of the amount
“Universal”,
“Universal Gold”,
Junior card (own funds)		 2% of the amount
“Universal”,
“Universal Gold”,
Junior card (credit funds)		 Depending on the amount:
UAH 1–100 – UAH 7;
UAH 100.01–200 – UAH 12;
UAH 200.01–300 – UAH 18;
UAH 300.01–400 – UAH 24;
UAH 400.01–500 – UAH 30;
UAH 500.01–1000 – UAH 47;
over 1000 – 4% of the amount
Premium (own funds) 2% of the amount
Premium (credit funds) 3% of the amount

Frequently asked questions

Can I withdraw cash from the Corporate card?

No

Can I make a transaction with Apple Pay and Google Pay?

Yes, if an acquirer allows such transactions. If not, then you will see the prompt on the terminal screen to make the transaction using your physical card.

Is the service available at all terminals of the same trading network?

No, the service may not be available at all terminals of the network, it depends on a particular point of sales. For instance, at one terminal the service may be available for domestic and foreign cards, at the second - for domestic cards only, and the third terminal may not be connected to the service at all.

What are the reasons for the service denial?

  • A trading network is not connected to the service.
  • A terminal is connected to the service only for the internal transactions (from bank cards of the host country).
  • A terminal is not connected to the service.

What Mastercard cards from PrivatBank are not connected to the service?

All the cards working under the state programs or those which are provided for cash withdrawals at designated points only:

  • “Baby Box”;
  • eVidnovlennia;
  • Internet cards;
  • Chesed;
  • Corporate cards;
  • “National Cashback”.