Sign documents online wherever you are comfortable!

Smart ID can be created and used for free.
It is stored in the cloud so cannot be lost, stolen or copied.
To use it you don’t need any settings or media.
The SmartID complies with the Law of Ukraine “On Electronic Identification and Electronic Trust Services”.

What is SmartID Signature?

What is SmartID Signature?

The SmartID is a qualified electronic signature (QES) which meets all the legislative requirements and is equal in its legal force to a handwritten signature.

It is stored in the protected cloud and can be used only with access to “Privat24 for Business”. The SmartID signature allows users to sign and submit payments, documents, reports, confirm identity and receive public services using a smartphone.

When using this technology, your personal data remains completely protected and securely stored in the “cloud”, and the access is protected by three passwords: of your smartphone, of the application and of the SmartID signature.

How to create (generate) the SmartID signature

in mobile app
in internet banking

How to create (generate) the SmartID signature in mobile app

Click “Settings – SmartID signature – Generate SmartID”.

Click “Settings – SmartID signature – Generate SmartID”.

Enter the SmartID password. The key is created! In the “Settings” menu, you can connect the biometric SmartID signature so you can use it in a more convenient and secure way.

Enter the SmartID password. The key is created! In the “Settings” menu, you can connect the biometric SmartID signature so you can use it in a more convenient and secure way.

Find more details in the instruction or watch the video instruction.

How to create (generate) the SmartID signature in mobile app

  1. Click “Settings – SmartID signature – Generate SmartID”.
  2. Enter the SmartID password. The key is created! In the “Settings” menu, you can connect the biometric SmartID signature so you can use it in a more convenient and secure way.

Find more details in the instruction or watch the video instruction.

How to sign with the SmartID in “Privat24 for Business”

in mobile app
in internet banking without QR
in internet banking with QR

How to sign with the SmartID in “Privat24 for Business” in mobile app

Select any operation for signing.

Select any operation for signing.

Click “Sign”.

Click “Sign”.

Enter the password or sign via the Touch ID/Face ID.

Enter the password or sign via the Touch ID/Face ID.

If you have not created the SmartID signature yet, when used for the first time, the system will automatically offer you to enter the password and generate the cloud QES.

Іnstruction

How to sign with the SmartID in “Privat24 for Business” in mobile app

  1. Select any operation for signing.
  2. Click “Sign”.
  3. Enter the password or sign via the Touch ID/Face ID.

If you have not created the SmartID signature yet, when used for the first time, the system will automatically offer you to enter the password and generate the cloud QES.

Іnstruction

PrivatBank online resources where the SmartID can be used

Invoicing (issuing and paying invoices)

The service of creating and issuing invoices for payment (invoicing) between legal entities and entrepreneurs in “Privat24 for Business”.

The payments are instantly created based on an invoice with pre-filled buyer and merchant details.

Learn more about the product

Electronic Document Management

  • Creating and exchanging document templates online: invoices, certificates, contracts, etc.
  • Registering tax invoices in the Unified Register (URTI).
  • Obtaining information on budget calculations.
Learn more about the product

Electronic Reporting

  • Creating and submitting reports to government bodies online.
  • Importing documents from other accounting systems.
  • Available in the “Privat24 for Business” internet banking and mobile app.
Learn more about the product

Paperless

An online service for signing and exchanging documents in electronic form. Easy to use and register.

Works with all accredited key certification centers of Ukraine.

Learn more about the product

Privat24 & accounting software integration

Cooperate with the bank directly via your accounting software.

Obtain account statements/balances and payment data (import/export).

Integrate with “Electronic Document Management”, “Electronic Reporting”, Paperless, Salary Project and other services.

Learn more about the product

“Privat24 for Business” mobile app

Control your money just when you need it, 24/7 and anywhere in the world.

With the mobile app you will have the following features available: creating and signing payments, invoices, reports and much more.

Learn more about the product

“Privat24 for Business” internet banking

Enjoy all PrivatBank services without even visiting a branch.

Any business operations are available 24/7.

Learn more about the product

Privat24 mobile app

Convenient services which are always at hand.

Control your company account in the same application where you make personal transactions.

Learn more about the product

Frequently asked questions

Should I worry about legality of the SmartID signature?

The SmartID has the same legal force as a handwritten signature. It is stipulated by the Law of Ukraine “On Electronic Identification and Electronic Trust Services”.

Can SmartID be forged?

Third parties will be unable to use, copy or forge the QES. The system is highly protected when you log in.

SmartID cannot be lost or forgotten. You won’t be affected even if you lose your phone. Without having the Privat24 password and the SmartID password no one can use your QES.

How to revoke the certificate of QES key or IES file?

On the PrivatBank ACSK website - acsk.privatbank.ua - go to the “Online Services” tab and click “revoke certificate”. Log in via Privat24, select one or several certificates and revoke them.

Find more details in the video instruction.

Can I delegate the right to sign with my SmartID?

No, you cannot. SmartID is the analogue of your handwritten signature. But you can authorize generation of the SmartID QES to sign non-risk operations.

How can a sole entrepreneur work with the SmartID signature?

Customers who are serviced in PrivatBank as sole entrepreneurs can:

  • sign and authorize on external websites as individuals (instruction);
  • use keys of an individual or a sole entrepreneur for signing in “Privat24 for Business”.

How can a legal entity work with the SmartID signature?

Customers that are served in PrivatBank as legal entities can obtain a key if such legal entities are authorized and have the right to sign.

How to add/change signatories for your company?

To change the signatories, visit a bank branch to update the data.

  • For sole entrepreneurs: submit a notarized power of attorney to the bank or issue a bank power of attorney at any PrivatBank branch.
  • For legal entities: submit the latest wording of the company articles to the bank, either the original or a notarized copy, and the order for appointment or the minutes of the general assembly

The authorities to work in “Privat24 for Business” can be granted for performing non-risk operations, i.e. creation of payments, electronic documents, invoices, payrolls, electronic reports in the menu: “Settings” – “Access”.